However, if you can spare a few of your talented people, we can train them to be able to be in house facilitators for process improvement, and to run Learning Teams of your own.
Learning Teams are small group sessions where we look at a process/ incident/ policy and understand how it works from different perspectives within the business.
Take a hazard reporting process for example. We would look to understand
Learning Teams with the people closest to the work gives granular data on what is happening within your system. Tapping into their knowledge is often where the magic happens!
Learning Teams can be used to tackle any number of processes within your system that may not be working well. They can also be used to understand what creates successful outcomes.
Taking a learning approach ensures that your business benefits from your people’s knowledge and experience, continually feeding back into your system, generating improvements and safer outcomes. .